On Instagram, you can now send messages, send file attachments, upload photos & videos, share Reels videos, and more. If you remember, a few months ago, we shared an article on how to add music to Instagram Stories. Adding Music to Instagram stories relied on a Music Sticker that was recently introduced. While the new sticker is extremely helpful, it hasn’t worked as expected. An increasing number of users have found that Instagram Music is not working. Many users have claimed that they are unable to add music to Instagram. Even if they manage to add the music, the music won’t play. So, if you also face problems like Instagram Music Not Working, you may find little help here.
Fix Instagram Music Not Working
This article will share a few simple and best methods to fix Instagram Music Not Working. We have used the Instagram App for Android to demonstrate the steps; you must follow the same on your iPhone. Let’s check out.
Check If You Have the Music Sticker on Instagram
Before wondering why Instagram music not working, you first need to check if you have the Music Sticker on Instagram. Follow the steps below to check if the music sticker is available.
First of all, open the Instagram app on your device. Next, tap on the Plus button at the top of the screen.
From the list of options that appears next, tap on the Story.
On the Story creator, tap on the Sticker icon.
Now, you will see all stickers available for you. Scroll through the sticker and find the one named ‘Music‘
If the Music sticker is available, you can access the extensive list of music. If you can’t add music to your story or it fails to play, follow the next methods to resolve it.
Update Your Instagram App
The Music sticker is added to Instagram on the latest version of the app. Hence, if you use an outdated Instagram app version, you won’t find the Music Sticker. Even if you find the Music Sticker, the music won’t play because adding music is not supported on the version of the Instagram app you’re using. To Update your Instagram app, you need to open the Google Play Store and search for Instagram. Next, open the Instagram app and select ‘Update‘. You need to do the same on Apple App Store as well.
Check If Instagram is Down
When Instagram faces outages, most of its services and features fail to work. So, if Instagram’s servers were down, chances are that the music won’t play. The best way to check for Instagram’s outages is by looking at the Instagram status page at DownDetector. You can also use other websites, but Downdetector is the most reliable option.
Switch back to Personal Account
Many users on public forums have reported losing access to extensive sets of music offered by Instagram after switching to a Business Account. Hence, if you have just switched to Instagram Business Account, you need to switch back to your personal account. To switch to your Instagram Personal Account, follow the steps shared below.
Open the Instagram app and tap on your profile picture.
On the Profile page, tap on the Hamburger menu.
From the list of options, tap on Settings.
On Instagram Settings, scroll down and tap on Accounts.
On the Account screen, scroll down and tap on the ‘Switch to Personal Account‘.
That’s it! Now just follow the on-screen instructions to complete the process.
Log Out of your Account
If your Instagram Music is still not working, you must log out of your Instagram account. Here’s how you can log out of your Instagram account.
First, open the Instagram app on your Android and tap on your Profile Picture.
On the Profile page, tap on the hamburger menu and select Settings.
On Settings, scroll down to the bottom and tap Log Out.
That’s it! This will log you out of your Instagram account. You need to use your usual Instagram account credentials to log back in.
Reinstall the Instagram App
Sometimes bugs in the app prevent users from utilizing the app’s best features. In this case, the Instagram app may have any existing bugs. The best way to deal with bugs, corrupted files, or glitches is by reinstalling the app. So, you need to reinstall the Instagram app from your smartphone. To reinstall Instagram, uninstall it from your phone and install it again from the Google Play Store or Apple App Store.
Contact the Instagram Support Team
If all of the methods fail to fix Instagram Not Working problem for you, the last remaining option is to reach out to Instagram Customer support. For those who don’t know, Instagram has an excellent support team that’s always ready to help you. So, you can contact them and explain the problem. The Instagram Support team will look into your issue and probably provide you with troubleshooting tips. If it’s a result of an existing bug on the platform, the problem may need some time to resolve. Also Read: How to Watch Instagram Stories Anonymously So, these are the best methods to fix Instagram Music Not Working on smartphones. All of the methods shared above work on the latest version of Instagram. If you need more help in fixing Instagram Music Not Working, let us know in the comments below.
